Get Qlean

The official blog of QleanAir Scandinavia.
Your #1 source for QleanAir news.

Inside QleanAir: Part 2 - Kalle Lund, Service and Logistics Partner

Inside QleanAir part 2

In our interview series, “Inside QleanAir”, you will get to meet some of the people working behind the scenes at QleanAir Scandinavia. In today's interview we meet Kalle Lund, who is one of our service and logistics partners.

Hi Kalle, thank you for letting us talk with you. Tell me, what are you doing at QleanAir?

I am responsible for our “business as a service”, as well as a logistics partner for QleanAir. I started as a technician in 2004. Since 2011 though, I am responsible for all servicing and installations for our customers in the Nordic countries. Previously, I was often out on location with our customers, but now I mainly sit in our warehouse / office and plan purchases, logistics and service trips.

Can you tell us a little more about what you do as a service and logistics partner?

We service and install QleanAir, air purifiers for customers in Sweden, Norway, Denmark, Finland and Poland. In addition, we are responsible for the logistics operations in and around Europe. We purchase service materials and ensure that it is delivered to a local service depot.

Each service desk has a team of coordinators and technicians who do both installation and service. In my department, we have had the same team for a while now, which I am happy for. We are a tight group where everyone takes responsibility and has a high level of knowledge.

What does a regular work week look like for you?

It's different every week. My work is very much about telephone contact and communication with the sales department and service technicians. A lot of planning is required to get the most efficient service routes possible, which is good for both the economy, and the environment. At the same time, you have to work very fast and be able to make changes, including re-planning initiatives. Every now and then I am out in the field helping where needed.

Image title/description goes here

Photo: Kalle and our best selling air purifier, QleanAir FS 70.


Why are you doing the service? Can't the customers do it themselves?

First and foremost, it is about quality. By doing the service ourselves, we can, with our measuring instruments ensure that we continuously deliver the desired degree of purification, it is about quality control for both us and the customers. We do not sell products; we are an air purification service partner. Therefore, we must also take responsibility for the air being as clean as we promise.

It is also a service for our customers. Everyone has a lot to do and our customers do not have to think about who will change filters or book new air measurements. When a company signs a contract with us, they can relax and know that we are installing, servicing and informing the contacts about updates.

Another advantage is that we regularly visit the customers, which provides good communication and customer contact; not just with the contact person. We also meet other staff members who get a chance to ask questions or comment on air purification.

Our service offering is unique and a big reason for our success and our satisfied customers.

What is the most important thing to consider if you as a company are considering investing in air purification?

Begin by defining the goal of air purification. Do you want to clean the air for staff health, or is it about protecting products? Is the biggest problem with large or small particles? Where in the premises is it most important to have clean air? Research and be clear with what results you want to achieve; Then you can get the help of an expert to find the best solution for your needs, with filters and systems that meet your particular challenges.

After that, it is important to ensure that air purification continues to work throughout time. Make sure you have a plan for maintenance of the air purification and ensure that you actually get what you pay for and need, not just right after installation but as long as you have an agreement.

Last but not least; Would you like to share any tips with our readers?

Find a balance between work and family. Work on something you are passionate about but remember to also turn off the job and spend time with your family. I love my job, but it is also very important for me to be with my children.

Copyright and Reprinting Disclaimer
All content and material provided is the property of QleanAir Scandinavia and may not be altered or reprinted without consent. If you wish to reproduce any parts from this material (text/audio-visual/electronic), you must provide a request email to press@qleanair.com.

Share this article:

LATEST ARTICLES


0

Five steps for healthy indoor air

How can we reduce the risk of infection in classrooms and care facilities? How to secure employees' health at the workplace? QleanAir Scandinavia has collected five important steps to secure healthy indoor air in schools, offices, care facilities and meeting venues. Read more...

0

Merry Christmas & Happy New Year!

We at QleanAir Scandinavia would like to thank you for a good collaboration during the past year. We hope you are healthy and have a calm and relaxing holiday over the weekends. Something we may all need after this special year.

0

Indoor air quality and the corona pandemic

During the last months, the QleanAir Scandinavia filter expert and product manager, Håkan Eriksson, has followed the developing science regarding the SARS-CoV-2 virus. He has gathered a long list of questions and answers for internal use, but we would also like to share it with the rest of the world.

0

Introducing FS 30 – our new silent air cleaner developed as a result of the corona pandemic

We are delighted to launch our latest invention, the new FS 30. It is designed specifically for care facilities, offices, schools, and hotels to ensure people's health and safety by providing a high quality of air purification.

0

3.77 billion cubic meters of clean air per month

QleanAir increased its delivery of cleaned air to a volume that corresponds to 8.65 Ericsson Globe Arenas per hour or 3.77 billion cubic meters cleaned air per month at the end of the third quarter of 2020